Find quick answers to your questions about hosting, bookings, payments, and safety. Our team is available to ensure your experience is simple and secure.
Information on how to create listings, receive payments, and manage reservations on Mbanji.
Complete guide on how to book, communicate with hosts, and enjoy your stay in Angola.
Details about payment methods, platform fees, and payout schedule for hosts.
Yes. You have full control over what to share: entire home, private room, or shared space. Set your own rules, prices, and availability.
Anyone over 18 with a property in Angola. You need a valid ID and an Angolan bank account. Property owners, authorized tenants, and property managers are welcome.
Yes. All guests go through mandatory verification before booking. We require a valid ID, confirmed phone number, and complete profile.
You control pricing. Research similar listings in your area, consider location, amenities, and seasonality. Adjust prices for weekends, holidays, and local events.
Guests pay in advance when confirming a reservation. Mbanji holds the payment securely and transfers it to your account 24 hours after guest check-in. The process takes 3 to 5 business days.
Our team responds by email at support@mbanji.ao or phone +244 976 098 504, Monday to Saturday, 8am to 6pm. Emergencies during active stays have 24-hour support.
Identity Verification: All users confirm identity with official documents before using the platform.
Secure Payments: Transactions processed through certified banking systems. Never pay outside the platform.
Dedicated Support: Local team available to resolve issues and ensure safe stays for everyone.
